Our Shipping Schedule
Wetsuit Rentals:
With the exception of weekends and federal holidays, we ship orders on the 3rd Friday prior to the event via Priority Mail. Expected delivery time to be 2 days to most places - 3 days to more rural locations. If order is placed within 2 weeks prior to the race, we will ship your suit the same day if ordered is placed before 3 pm Mountain Time via USPS Priority Mail. PLEASE TAKE NOTE: USPS PRIORITY MAIL (INCLUDED STANDARD SHIPPING) IS NOT A GUARANTEED DELIVERY DATE. THANKS TO CURRENT CONDITIONS, SHIPPING DELIVERY HAS NOT ALWAYS BEEN AS RELIABLE AS WE WOULD HOPE. IF YOU ARE PLACING AN ORDER FOR A RACE ON THE WEEK OF YOUR RACE, YOU MAY BE TAKING A GAMBLE ON IT ARRIVING IN TIME. IT IS RECOMMENDED YOU CONSIDER UPGRADING TO FEDEX 2 DAY OR OVERNIGHT SHIPPING TO ENSURE THE SUIT ARRIVES TO YOU IN TIME FOR THE RACE. We do not offer refunds for rentals that do not arrive in time for your race. Plan ahead and get your orders in early to reduce stress on yourself!
LAST MINUTE ORDERS, NO WORRIES, we can ship your wetsuit FedEx Overnight or FedEx Two Day for an additional charge. Orders must be placed by 3 pm Mountain Time on Thursday to receive your wetsuit by Friday via FedEx Overnight. Saturday delivery is available for some areas, please contact us directly at 360-297-1818 to confirm that your shipping address is eligible for Saturday Delivery!
Important Note: The day the order is shipped doesn't count has a shipping day for USPS Priority Mail. An example of this is If your order is shipped on Tuesday, you should expect to receive your order by Thursday or Friday depending on your location. If an order is shipped on a Friday via Standard Overnight FedEx it will NOT arrive until Monday! FedEx does not deliver on the weekends without paying for weekend delivery charges. These are not offered on our website and you must call us to determine if your address is eligible for a Saturday delivery if needed.
Non-Rental Shipments:
We offer free FedEx Ground shipping or USPS Priority Mail on all wetsuit purchases over $75.00 with a delivery address in the Contiguous United States. International orders are generally shipped via USPS Priority Mail International. Additional shipping methods are offered with rates based upon the weight of the item(s) ordered, the delivery location and the shipping method chosen. The shipping cost is shown to you prior to finalizing your order during our checkout process.
As frequent online shoppers ourselves, we appreciate fast, efficient handling and shipping. Most orders are shipped the same day you place your order and all of our orders are shipped within 48 hours. Orders are shipped from Chandler, Arizona. Depending on which part of the country you live in, delivery will take from one to five business days via UPS Ground. Please feel free to call us toll-free at 360-297-1818 and we'll be glad to check how long delivery will take for you. All orders are subject to payment verification and payment must be finalized before shipping. Sorry, we do not ship C.O.D.
*Special note to our international customers: Import duties, taxes and charges are not included in the item's price or shipping charges. Please check with your country's customs office to determine what these additional costs will be prior to ordering. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, please do not confuse them for additional shipping charges.
The above map illustrates time estimates for delivery of your order. Keep in mind that these are only estimates for our standard, free ground shipping. Weather and other delays can and do occur. If you need your order no later than a specific time, please call us at 1-360-297-1818 to ensure delivery time will meet your expectations.